A waiver must be completed if you wish to use the park activities. In order to save time when you arrive, you may fill out and sign your liability waiver in advance. Please note that you must be at least 18 years old in order to sign a liability waiver. If you are not 18 years old, please ask your parent or legal guardian to complete this process.
The Customer shall be entitled to cancel a booking subject to the Company receiving such request for cancellation at least fourteen (14) days prior to the date and time stated within the Booking Confirmation. The Company will allow the Customer to re-schedule a cancelled booking, provided the notice period within this clause has been given, however, should a booking be cancelled within fourteen (14) days of a confirmed booking then no refund or alternate booking date shall be given. For the avoidance of doubt, should the Company at its discretion and in exceptional circumstances choose to allow a Customer to re-schedule without charge despite the required notice of this clause having not been provided by the Customer, then any subsequent cancellation by the Customer in respect of the new booking date shall result in no refund or alternate booking date being provided, regardless of the amount of notice provided for such subsequent cancellation.
The Company shall be entitled to cancel a booking at any time. In the event the Company decides to cancel the Customer‘s booking, it shall use its reasonable endeavours to notify the Customer as soon as possible and the Customer shall be entitled to a full refund limited to the sums paid in relation to the booking being cancelled, and no other compensation shall be payable.
Please note that due to current world events, bookings that after the 19/03/20 will not be eligible for a refund. All bookings made on or after this date will only be able to be rescheduled, should the worldwide situation change. This is a temporary measure put in Place and will be reviewed and amended in due course.
Any refund due in accordance with these Booking Terms and Conditions can only be made to the same debit or credit card used to make the booking, if the card has subsequently expired, by bank transfer.
Party bookings are to be paid in full at the time of booking. The Company will refund any cancelled parties, or consider date amendments, provided that fourteen (14) days’ notice is given prior to the party date within the Booking Confirmation, should a party be cancelled within fourteen (14) days of a confirmed party booking then no refund shall be given. The Company may, subject to availability and at their sole discretion, offer an alternate booking date.
Please note that due to current world events, bookings that are made after the 19/03/20 will not be eligible for a refund. All bookings made on or past this date will only be able to be rescheduled for a later date, should the worldwide situation change. This is a temporary measure put in Place and will be reviewed and amended in due course.
A party area shall be reserved for a thirty (30) minute slot after the chosen hour of activity time. The room must be vacated promptly after this time to set up for the next party. We ask the parent or guardian of the party child stay on site at all times and are responsible for the behaviour of all children. Any behaviour deemed by the Company to be unacceptable will be explained to the parent/guardian and may necessitate the party to end prematurely. Should any member of the party group have any dietary requirements, the Company shall endeavour to cater to these needs and request the Customer to advise of such requests no later than 7 days prior to the party date. Additional guests can be added to a booking provided notice is given seven (7) days prior to the date of the party. Additional guests are subject to availability at the time of the request and may mean the Company cannot action your request.
Birthday cake, candles and eating cutlery will not be supplied as part of the package, however the Company will supply a knife to cut any cake supplied by the Customer. Any decorations the Customer wishes to supply for the party is subject to the approval of the Company duty manager at the time. The Company shall not under any circumstance allow decorations to be stuck to the walls.
The Customer‘s party is required to arrive at the Trampoline Park at the scheduled start time of the party. Upon arrival the Customer must check in with a party host who will then explain the process of the booking. Right of admission can be refused at any time if the duty manager sees fit.
Should the Customer arrive late, they shall not automatically be granted the full hour on the trampolines or Activity and shall be subject to availability and at the duty manager’s discretion.
The terms ‘Adrenalin’ or ‘Adrenalin Leisure’ or ‘us’ or ‘we’ refers to the owner of the website. The term ‘you’ refers to the user or viewer of our website.
Adrenalin takes your privacy seriously. If you have any concerns after reading this policy, please get in contact
The terms ‘Adrenalin’ or ‘Adrenalin Leisure’ or ‘us’ or ‘we’ or ‘our’ or ‘company’ refers to the owner of the website. The term ‘you’ or ‘your’ refers to the user or viewer of our website.
Your information is collected when you browse our website, use our contact form, interact with us via social media and enter promotions or competitions.
Additional information about you will be required upon booking a visit to the park.
We will only collect the data you send us, with the exception of cookies, which only hold browsing and not personal data. Your name, email address and phone number are requested in the contact form. For some purposes, we may request birth date, gender and location. We may combine information about you from the website and social media.
Adrenalin stores all emails and social media messages sent to us and sent from us including some tracking data such as IP address. We will also store any booking information supplied.
Information supplied to us will be used for the following general purposes: correspondence, booking our services, improving our services, conducting research.
We will not share your information with a third party unless we have your written consent.
All information and data we hold on you is stored in accordance with the Data Protection Act (1998) and can be available to you via a request within the guidelines of the Freedom Of Information Act (2000).
We may set and access cookies on your computer, we may also set and access device identifiers, such as IP address, browser information (user agent).